Hi there!👋🏼
I’m Alexis
I’m a psychology graduate turned UX designer with a passion for crafting inclusive, user-centered experiences. Based in Toronto, I specialize in understanding how people interact with technology, designing with empathy and purpose.
With a background in research and social media management, I excel at collaborating across teams and effectively communicating ideas. My 7+ years of customer service experience further enhance my ability to connect with diverse audiences. I’m eager to bring these skills to a dynamic team, creating solutions that drive meaningful impact.
Psychology to UX
As a psychology student, I became fascinated by how people think, feel, and interact with the world around them.
Campus Involvement
As I got more and more involved in campus groups during my undergraduate career I often found myself in roles where I was working on graphic design or updating websites.
Tech Found Me
My interest in technology grew as I took undergrad courses in design and explored how products digital or physical could enhance how people interact and live.
Divine Inspiration
I realized that this field perfectly combined my love for communication, research and my creative instincts.
Long Story Short
What began as curiosity became a commitment to creating accessible, human-centered experiences. I’m passionate about making products that not only work well but feel intuitive and inclusive for everyone.
In My Free Time
When I’m not on my laptop, you can catch me at a local coffee shop with a new book, watching the latest true-crime doc, or at a concert.
Thanks for stopping by!
Work Experience
University of Toronto
Teaching Assistant
Sept 2024 - Present
Winter 2025: Conducting tutorials and marking for CCT305H5 - Design Implementation of Multimedia Documents and CCT110H5 - Rhetoric and Media
Fall 2024: Marking for CCT302H5 - Developing and Managing Communication Campaigns and Projects and CCT304H5 - Visual Communication and Digital Environments
Provided grading and feedback on communication and project management assignments, enhancing students’ understanding of visual storytelling and managing communications campaigns.
Mount Sinai Hospital
Switchboard & Locating Communications Operator
Oct 2022 - Present
Facilitated efficient communication workflows by managing hospital-wide systems, including overhead announcements and pager-based messaging for staff, enhancing operational user experience.
Provided clear and accessible information to patients, ensuring a smooth user journey during appointment scheduling, procedure referrals, and inquiries.
Collaborated with physicians and departments to streamline communication processes, identifying and addressing gaps to improve information flow and patient satisfaction.
Leveraged strong problem-solving skills to navigate high-pressure situations, such as coordinating urgent code responses, while maintaining precision and clarity in information delivery.
Toronto Metropolitan University
Kaleidoscope Conference & SPROUT Case Competition - Website Editor
Aug 2024 - Sept 2024
A research project by Dr. Mahdi Roghanizad in organisational behaviour on predicting the cooperativeness of novel partners in face-to-face vs video-video interactions
Following 1 of 3 condition protocols in the dyadic study, completing set up and take down of equipment according to condition type to gather the required data
Toronto Metropolitan University
Faculty of Arts - Social Media Assistant
June 2024 - Sept 2024
Created and scheduled engaging content across Instagram and TikTok, adhering to TMU’s branding.
Monitored social media metrics and optimized content to increase engagement.
Collaborated with stakeholders to create content calendars and comprehensive project reports.
Toronto Metropolitan University
TRSM Computer-Mediated Interpersonal Communication Lab - Research Assistant
Sept 2023 - April 2024
Created and scheduled engaging content across Instagram and TikTok, adhering to TMU’s branding.
Monitored social media metrics and optimized content to increase engagement.
Collaborated with stakeholders to create content calendars and comprehensive project reports.
Technical Skills
UX Design & Research
Wireframing & Prototyping: Figma
Graphic Design: Adobe Creative Suite (Photoshop, Illustrator, InDesign), Canva
Web Development: WordPress, Wix, Squarespace
Usability Testing & Research: Card sorting, tree testing, heuristic analysis, and A/B testing
Tools: Screaming Frog SEO Spider (content audits), iMovie
Content & Digital Tools
Social Media Management: Instagram, TikTok, X (Twitter)
Data Management & Reporting: Google Suite, Microsoft Office
Soft Skills
User-Centered Design Thinking: Experience creating accessible websites and content tailored to user needs.
Project Management: Coordinated multiple website and publication projects under tight deadlines.
Problem Solving: Innovative solutions for organizing event information and enhancing navigation.
Communication: Effective team collaboration and stakeholder engagement.
Projects
SASSH Year-in-Review Publication
Designed a fully branded, inclusive, and polished 50+ page digital/print booklet for community members and external partners.
Psychology Students Association Apparel
Created unique hoodie designs with Adobe Illustrator, pitched and secured funding, and developed a user-friendly sales website.
Education
University of Toronto
Master of Information (MI) - User Experience Design Concentration
2024 - Present
Building expertise in user-centered design, usability testing, information architecture, and accessibility principles to create inclusive and effective digital experiences.
Learning advanced methodologies in human-computer interaction, research methods, and design thinking to address diverse user needs.
Engaging in practical projects to develop wireframes, prototypes, and usability evaluations using industry-standard tools.
Serving as a member of the student council, representing the UXD program as a dedicated voice for student interests and initiatives as well as the Social Co-Chair Organizing events and fostering community engagement within the program to build stronger connections among peers and faculty.
Toronto Metropolitan University (Ryerson)
BA (Hons) - Psychology
2021 - 2024
Completed advanced coursework in health psychology, with a focus on mental health and behavioral research.
Earned a Minor in Geography, exploring topics such as location analysis, geodemographics, and sustainability.
Gained interdisciplinary knowledge in accessibility and inclusive design through courses on sustainability in graphic communications and disability issues.
Recipient of the Dean's List distinction for the 2023-2024 academic year.
Languages
English
Fluent
French
Basic